Privacy Policy

Do You Know Why ('DYKW', 'we', 'us') is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Information We Collect: We collect your name, email, phone number, delivery address, and payment details when you place an order. We also collect browsing data to improve your experience on our website.

How We Use Your Information: Your data is used to process orders, send delivery updates, respond to support queries, and (with your consent) send wellness content and offers.

Data Sharing: We never sell your personal data. We share minimal information with our logistics partners (for delivery), payment processors (for transactions), and analytics providers (with anonymised data only).

Your Rights: You have the right to access, update, or delete your personal data at any time. Email us at hello@dykw.in with the subject 'Data Request'.

Cookies: We use functional cookies for cart and session management, and analytics cookies to understand site usage. You can opt out of analytics cookies in your browser settings.

Updates: This policy may be updated periodically. We'll notify you of significant changes via email.

Last updated: January 2025